Exchange/Return Policy

All products purchased from www.kuchloo.com can be exchanged within 10 days only if:

  • The item(s) is faulty, damaged or defective at the time of delivery.
  • The item(s) does not match the original specifications of the product

You must notify us within 3 days of delivery by message us on whatsapp 03322033359 in case you want to raise a dispute.

How does Return or Exchange process work? 
Simply email us at help@kuchloo.com and request an exchange, and we will guide you through the process. Don’t forget to mention your Order ID in the email.

How do I send the item back?
Once your request has been approved, you will simply courier it back to us. Don’t worry; we will share the details with you when you email.

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